Organisation
Structure, roles, processes, governance, talent, strategy, finance, culture and execution capability.
Company diagnostic
Diagnostic of your company
Analyse your company from two independent perspectives and discover where you stand, what you can improve and what your next step should be.
CRITEVIA helps you understand both the maturity of your business management and the digital maturity of your processes and systems.
Global view
Diagnostic of
Business Maturity
How is your company really performing?
We analyse your organisation, your customer relationships and your commercial management to uncover strengths, spot improvement opportunities and set clear priorities.
What do we analyse?
Customer
Customer knowledge, experience, satisfaction, loyalty and recurrence.
Commercial
Commercial strategy, sales process, value proposition, sales organisation, pricing and profitability.
How does it work?
- 01
AI conversation
You tell us how your company really works.
- 02
Assessment
We analyse your answers with the CRITEVIA maturity model.
- 03
Diagnostic
We identify strengths, improvement opportunities and points of attention.
- 04
Prioritisation
We determine which areas have the highest impact and should come first.
- 05
Action plan
We turn the diagnostic into a clear, actionable roadmap.
What do you get?
Initial result
- Global Maturity Index
- Organisation
- Customer
- Commercial
- Executive summary
- Key strengths
- Key improvement opportunities
Full Report
- Complete maturity map
- Detailed diagnostic by area
- GAP
- Business risks
- Priority matrix
- Top 10 actions
- Action plan
- KPIs
- Follow-up
From diagnostic to improvement
CRITEVIA turns the analysis of your company into concrete priorities and actions.
01 · We understand your company
We analyse how your organisation really works, your customer relationships and your commercial management.
02 · We detect what matters
We identify strengths, gaps and areas that may be limiting performance or growth.
03 · We prioritise
We rank opportunities by impact, risk, urgency and effort.
04 · We define how to improve
We turn the diagnostic into a clear roadmap so you know what to tackle first.
Follow-up and continuous improvement
The diagnostic sets a baseline to measure your company's progress over time.
Processes and technology
Diagnostic of
Digital Maturity
How is your company performing digitally?
We analyse your processes, systems, automations and data to spot improvement opportunities and build a digital roadmap.
What do we analyse?
Processes
How your company works today and how its key processes are structured.
Systems
Which applications you use, how they are connected and what technology supports the business.
Automation
Which tasks are still manual and where automation opportunities exist.
Data & AI
How you use information to manage, analyse and make better decisions.
Future model
How the company should work after the digital transformation.
How does it work?
- 01
Initial diagnostic
We understand your context, needs and objectives.
- 02
AS IS
We analyse how your processes, systems and data work today.
- 03
GAP
We detect the differences between the current and the desired situation.
- 04
TO BE
We define how the company should work in the future.
- 05
Blueprint
We document the future model of processes and solutions.
- 06
Requirements
We define the functional and technological requirements.
- 07
Roadmap
We prioritise initiatives and build the transformation plan.
If you need to change software
- Software selection
- 3 recommended solutions
- Implementation partner selection
If the diagnostic identifies the need to change systems, CRITEVIA helps you compare the alternatives and select the solution and the partner that best fit your company.
What do you get?
Diagnostic result
- Digital Maturity Diagnostic
- Process and systems analysis
- AS IS
- GAP
- TO BE
- Blueprint
- Requirements
- Prioritised roadmap
Two independent diagnostics. A more complete view of your company.
You can run only the diagnostic you need or complete both. One is not required to access the other.