With CRITEVIA
Write or speak
Talk directly to the CRITEVIA consultant by text or voice.
CRITEVIA Digital Maturity Diagnostic
Understand how your company works today and define how to transform it
CRITEVIA analyses how your company truly works: its areas, processes, tasks, organisation, systems, data and integrations. From that knowledge, it identifies gaps, improvement opportunities and concrete actions to build a future model and transformation plan.
Complete the diagnostic your way
With Excel
Work by area
Use structured department templates and share them with each area lead.
With your own AI
Work in your usual environment
Connect the AI assistant or agent your company already uses.
All three options belong to the same diagnostic and can be combined throughout the process.
What is the diagnostic designed to achieve?
Turn company knowledge into concrete decisions
How does your company really work today?
CRITEVIA builds the AS IS model.
Where are the problems or inefficiencies?
It identifies gaps, bottlenecks, duplication and manual tasks.
Where are the improvement opportunities?
It finds where digitalisation can create the most value.
How should the company work in the future?
It defines the TO BE model.
What must happen to get there?
It builds actions, requirements, priorities and a roadmap.
What does CRITEVIA analyse?
A complete view of your company
Processes and tasks
How work is really carried out.
Organisation
Owners, roles and dependencies.
Systems
ERP, CRM, applications and tools.
Integrations
How systems exchange information.
Data
Where it lives, how it is used and its quality.
Automation
Which tasks are manual, repetitive or automatable.
CRITEVIA structures knowledge using a shared hierarchy.
- Area
- Subarea
- Process
- Task
How the diagnostic works
CRITEVIA guides you step by step
- 01
We understand the company
Activity, size, organisation, objectives and technology landscape.
- 02
We analyse the areas
Finance, Sales, Purchasing, Operations, Logistics, HR and the areas relevant to each sector.
- 03
We go down to processes and tasks
CRITEVIA analyses how every activity is actually performed.
- 04
We build the AS IS
A current picture of the company is created.
- 05
We detect gaps
Problems, manual tasks, disconnections, limitations and inefficiencies.
- 06
We identify opportunities
We locate the points with the greatest improvement potential.
- 07
We define actions and requirements
Opportunities become concrete initiatives.
- 08
We design the TO BE
We define how the company should work in the future.
- 09
We build the roadmap
Priorities, dependencies and next steps are ordered.
- 10
We generate the reports
CRITEVIA produces the deliverables and action plan.
- Company
- Areas
- Subareas
- Processes
- Tasks
- AS IS
- Gaps
- Opportunities
- Actions
- Requirements
- TO BE
- Roadmap
- Report + Action plan
Choose how you want to work
Write or speak
With CRITEVIA
Complete the diagnostic by talking directly to the CRITEVIA consultant.
Write · Speak by voice
Area → Subarea → Process → Task
Work by department
With Excel
CRITEVIA generates structured templates by area so each lead can contribute what they know.
Finance · Sales · Purchasing · Operations · Logistics · HR
Work in your usual environment
With your own AI
Use the AI already embedded in your company to complete the diagnostic with the CRITEVIA methodology.
You can combine the options: start by talking to CRITEVIA, complete Finance in Excel and use your AI for other areas.
The diagnostic evolves as CRITEVIA learns about your company
CRITEVIA is not a questionnaire
You do not have to answer the same questions or start over every time.
You do not need to know the methodology. CRITEVIA guides you throughout the process.
- Reuses existing information
- Asks only what is missing
- Detects contradictions
- Requests confirmation
- Connects processes and tasks
- Preserves validated knowledge
- Identifies gaps
- Proposes opportunities
- Produces evidence-based conclusions
Your company becomes a living map of knowledge
See which areas, processes and tasks we know, what has been validated and where we need to go deeper.
As you progress through the diagnostic, CRITEVIA structures your company’s information and builds an operational view of how it really works.
- 01
A map tailored to your company
CRITEVIA identifies the relevant areas based on the company’s activity, structure and sector.
- 02
Down to the real work
Each area is progressively broken down into subareas, processes and tasks.
AreaSubareaProcessTask - 03
Measure what we know
CRITEVIA shows the level of available and validated information in each area.
- 04
Shows you where to continue
CRITEVIA identifies missing information and asks only what is needed to complete the diagnostic.
From the overall map to the detail
- Area
- Subarea
- Process
- Task
Start with an overall view of the company and progressively explore how a specific task is performed.
All information remains connected within the same diagnostic and is used to build the company’s AS IS.
At the end, you will have a complete view of your organisation
AS IS
How your company works today.
Process map
Areas, subareas, processes and tasks.
Organisation
Responsibilities and participants.
Technology ecosystem
Systems, applications, integrations and data.
Gaps
Confirmed problems and limitations.
Opportunities
Where the greatest improvement potential lies.
Actions
What should be done.
Requirements
What the future model needs.
TO BE
How the company should work.
Roadmap
What to do and in what order.
Final report
Executive diagnostic summary.
Action plan
Concrete next steps.
From AS IS to TO BE
TODAY
- Current processes
- Current systems
- Manual work
- Problems
- Limitations
TRANSFORMATION
TOMORROW
- Improved processes
- Automation
- Integrations
- Connected data
- TO BE model
The diagnostic is the starting point
Digital transformationSoftware selectionERP / CRMAutomationArtificial IntelligenceBusiness CaseTO BE designMaster PlanExecutionResults measurement
From the diagnostic, the company decides which initiatives to pursue, and CRITEVIA can support the next stages.
Start understanding your company
You do not need to prepare all the information in advance. CRITEVIA will guide you step by step.
One diagnostic. Several ways to complete it. One goal: understand your company better and know what to transform.